Broken Site Recovery

When your WordPress site goes down, every minute counts. Lost traffic means lost revenue and damaged credibility. Our broken site recovery service investigates why your site stopped working and brings it back online as quickly as possible, whether the cause is a failed update, server error, database corruption, or something else entirely.

Common Causes We Fix

WordPress sites can break for many reasons. We regularly recover sites affected by failed WordPress core, theme, or plugin updates, database connection errors, PHP fatal errors and the white screen of death, server configuration changes by the hosting provider, exceeded PHP memory limits, corrupted WordPress core files, and accidental deletion of critical files or database tables.

Our Recovery Process

We start by gaining access to your site through your hosting control panel or FTP. We check server error logs to identify the root cause, enable WordPress debugging to capture detailed error information, and systematically test potential causes. Once we identify the problem, we implement the fix and verify that all site functionality is restored.

We document everything we find and fix so you have a clear record of what happened and what was done to resolve it.

Backup-Based Restoration

If direct repair is not possible or the damage is extensive, we can restore your site from a recent backup. This works with backups from your hosting provider, a backup plugin like UpdraftPlus or BackupBuddy, or a manual backup you previously created. If no backup exists, we exhaust every other repair method available before discussing rebuild options.

Emergency Priority Handling

We understand that a down site is urgent. Broken site recovery requests are given priority handling, and we begin investigation as soon as access is provided. Most recoveries are completed within a few hours for straightforward issues. Complex problems may take longer, but we keep you informed throughout the process.

Frequently Asked Questions

My site shows a white screen. Can you fix it?

Yes. The white screen of death is typically caused by a PHP error, memory limit issue, or plugin conflict. We diagnose the underlying cause and fix it.

What if I don’t have a backup?

We can often repair the site without a backup by fixing the specific files or database entries causing the problem. We explore every option before recommending a rebuild.

How quickly can you start working on my site?

We treat broken site recovery as a priority. Work typically begins within a few hours of receiving your hosting access details.

Will I lose any content during recovery?

We do everything possible to preserve your content. In most cases, all pages, posts, media files, and settings are fully recovered.

Is your WordPress site down or showing errors? Contact MaintPress right away and we’ll work to get your site back online quickly.